• Tech Data enhances digital customer experience with Dell EMC

        • Tech Data has announced the European launch of PowerQuote, a web-based quote configuration tool for Dell EMC server solutions that is now fully integrated with InTouch, Tech Data’s online sales platform in Europe. 

          PowerQuote allows customers to build their own solutions and produces fast, accurate and relevant quotations across a range of Dell EMC PowerEdgeNow servers. As part of InTouch, it also offers real-time visibility on pricing and inventory information as well as access to upgrades and associated services.
           
          Andy Gass, Senior Vice President, Digital and UK and Ireland, at Tech Data said, “this integration of PowerQuote with InTouch means Tech Data customers will be able to serve their customers faster, smarter, with increased sales potential. It is yet another step forward on our journey to enhance the Tech Data digital experience for customers. The combination of Dell EMC’s first-class product range and Tech Data’s InTouch platform as a digital hub for our end-to-end portfolio of solutions and services make this a compelling and ground-breaking solution for the IT channel.”
           
          Once logged on to InTouch, Tech Data customers will see their own bespoke pricing and up-to-date information on the distributor’s extensive stock of PowerEdgeNow servers. Promotional discounts will also be highlighted in the tool and customers are able to build their own solutions by choosing and comparing models. PowerQuote enables easier upselling and automatically recommends add-ons such as support services and Microsoft Server Software licenses, while built-in configuration intelligence will warn users if a configuration becomes invalid and will offer alternative suggested solutions.
           
          Younes Belmaachi, Program Director, Infrastructure Solution Group – Western Europe, Dell EMC added, “PowerQuote is a key milestone in our mission to help our distributors extend their reach and enables a significantly enhanced experience for our partners who want to configure servers to order, benefitting from accelerated lead-times, including next day delivery.”
           
          The tool is now available now to customers in Belgium, Netherlands, Italy, Spain, Portugal, UK, France, Germany, Austria and the Nordic region, and will be introduced to additional European countries in a phased rollout.  The tool will continue to be enhanced with additional products, further automation, and user-friendly features.

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