SYNAXON has launched its Project Support service in the UK, providing partners with a way to deliver complex infrastructure solutions without having to make additional investments in highly skilled technical personnel.
As infrastructure projects for servers, networks, and storage become increasingly complex, it is more challenging than ever for resellers to keep up and provide the high-level consultancy and support required to successfully deliver such projects for their customers.
By making use of SYNAXON Project Support, they can access the expertise they need to deliver quality service and ensure they do not miss out on business opportunities. The service provides partners with direct access to SYNAXON’s qualified solution architects, who work with them to design and deliver the entire project, from the initial briefing and conception through to configuration, followed by final delivery and support.
Miguel Rodriguez, Managing Director, SYNAXON Hub said, “today’s complex hybrid infrastructures and distributed networks make it really difficult for partners to keep up with the pace of development and change, and maintain key vendor certifications. That makes it harder for them to compete and win project business
“SYNAXON Project Support solves that problem. It gives them access to certified skills and competitive pricing on the infrastructure products they need. That means they can not only compete for and win new business but also deliver great results for their customers. Ultimately, that will enable them to take more opportunities – with existing and new customers – and continue to grow. And they can do that without investing in recruiting and retaining additional technical staff.”
SYNAXON will also help partners increase their competitiveness by negotiating the best hardware prices on their behalf and providing extended warranties on accredited products delivered as part of the solution. Throughout the entire process, the partner remains the first point of contact with the end customer.
Initially, SYNAXON Project Support is available to UK partners on Lenovo servers and storage, which are fast becoming one of the most popular choices for infrastructure projects in both the SMB and enterprise markets. Accredited support from other leading vendors will be made available later this year.
