• Spicers announces structural changes

        • Spicers has continued its ongoing development with additional changes to its structure. Here, Jeff Whiteway, Group CEO, explains more.

          He said, “in our channel, Spicers have been very progressive with both the Alliance and Brilliant Partner programmes giving our customers the option to work in closer collaboration to remove cost and focus on selling versus buying. This we believe is critical for the survival of the independent dealer in a market which is being impacted by Online, consolidation and general decline in the core business.

          “To further support the Alliance program, which we have been initially developing through a single Alliance Development Director, resource has been reorganised to strengthen the implementation and on-boarding process, whilst ensuring the immense strength of the SPOT team is available to the Alliance dealer. Kim Thurgood continues to lead the Alliance Development but now backed by a stronger in-depth team.

          “What is very evident is that there is a group of dealers who recognise the value of changing direction with a clear focus on adding value and selling into the consumer. We will work closely with these customers some within the Brilliant Partner program and a number through the Alliance program and with like-minded dealer groups to continue to support these key initiatives.

          “Underpinning all of our value propositions is the need for Spicers to be an excellent low cost wholesaler. The ability to stock a relevant range of product, provide high service levels, pick, pack and despatch product on time is an accepted base requirement. Providing value added services where price alone appears to be a major driver is disappointing and in truth a concern where reducing cost in the supply chain and helping drive sales carries far more benefit than driving for the lowest possible price, irrespective of the costs associated in doing so. 

          “However, there is part of the market whose strategy is just that, so Spicers have, without detriment to the supporting customer base, had to reduce cost in certain areas of the business and is reviewing many initiatives that add cost to Spicers but are not valued by that sector of the market. To achieve this we have initiated a full review as part of our strategic planning for what the channel will look like in the future. As a result there have been casualties for the purely transactional side of the business, whilst investment to better support dealers who value the ‘wider picture’ have been made.

          “We are excited about helping lead how the channel will change over the coming years with Spicers positioned to continue being a key partner for the dealer community at whatever stage of their business strategy they are at.

          “Spicers have some exciting initiatives to launch over the coming weeks and months and will ensure these are communicated as soon as practical.”

        • Stay up to date - Click here and register for FREE Channel Info online membership and enjoy unlimited access to a host of benefits including the exclusive members area of the website, downloadable business tools, current and back issues archive, priority breaking news alerts, weekly e news summary and the Channel Info app

        • Related Articles

        • Ocean Media Group encourages consumers to #shopstationery

          Ocean Media Group encourages consumers to #shopstationery

          Friday 9th Apr 2021
          Ocean Media Group is using its stationery brands to spearhead a campaign encouraging consumers to support the high street and independent retailers, as non-essential retail reopens on 12th April in England. Stationery and gift retailers were forced ...Read More...
          VOW reintroduces dedicated Specials department

          VOW reintroduces dedicated Specials department

          Thursday 8th Apr 2021
          Taking advantage of being part of a larger group of companies, VOW Wholesale has set up a dedicated department for enquiries through its Premier Vanguard division. This is an exclusive service for all VOW resellers and is due to launch on 12th A...Read More...
          Seminar paves the way for Innovation Excellence Awards

          Seminar paves the way for Innovation Excellence Awards

          Friday 26th Mar 2021
          ‘Snatching Victory from the Jaws of Defeat’ was the title of a Zoom-connected evening with members of the Stationers’ Company, in association with Kogan Page publishers, and ‘necessity is the mother of invention, but what...Read More...
                • About Us

                  Channel Info is the leading source of business news and information for the office dealer and reseller market. Our multi-platform approach delivers relevant, engaging and focussed content via our main printed magazine, supplements, website, digital editions, apps, newsletters and bespoke communications with an unrivalled reach across the industry. A highly trusted and respected brand for many years, the team behind Channel Info has over 60 years experience collectively in the office products, furniture, equipment and technology markets Channel Info continues to develop and adapt in order to meet the changing information needs of its readers.

                  For our latest Media packs and more details on our range of services click here

                • View Latest Issue