Sharp Imaging and Information Company of America (SIICA) and ConnectWise, a software company dedicated to the success of IT solution providers, have announced a strategic collaboration to deliver upon their shared vision of providing secure and efficient managed services through their channel partner networks.
Through the strategic collaboration with Sharp and ConnectWise, the new Print Security Service for Sharp MFPs and printers will elevate print security event management to be a full partner in the IT stack, as it captures and analyses a comprehensive range of event logs, and alerts customers to potential threats using ConnectWise SIEM, which will be monitored 24/7 by ConnectWise's Security Operations Centre.
Vince Jannelli, Associate Vice President, Software Product Management, Sharp Imaging, and Information Company of America said, "businesses often overlook MFP and printer security, but just like a PC, they can serve as on-ramps to your network and valuable business information. This security service provides our customers with the peace of mind that their Sharp MFP and printer fleet is being managed and monitored from a security perspective via this industry-first print security service."
This information will then be collected and analysed against an entire ecosystem of threat intelligence feeds, providing clear and concise security risk feedback and event notification to Sharp channel partners. The Sharp channel partners will then be able to provide customers with timely notification and mitigation of potential security risks. This new service answers the growing demand within the office technology dealer community for ways to bridge their print and managed services offerings, while also allowing dealers that already offer managed security services to provide greater endpoint coverage and a more complete security solution for their customers.
Drew Sanford, Vice President, Global Security Operations at ConnectWise added, "the availability of ConnectWise SIEM as a print security service for Sharp MFPs and printers is just the first step in our strategic collaboration. We're excited to introduce other integrations between Sharp's collection of devices and our robust solutions for MSSPs. For example, during the Opportunity Meets Execution National Dealer Meeting, we are previewing a ConnectWise PSA integration that automates PSA service ticket generation with Sharp devices. We know there's more innovation on the roadmap and are appreciative of global relationships like this one that is focused on improving the security posture of the industry."
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