• Nimans announces new partnership with CommSoft

        • Nimans’ resellers can now take advantage of a tailored consultancy service for software-based telephony solutions, to help streamline the complex world of technology. The company has teamed-up with CommSoft Software Solutions to help resellers take a seamless and simple route to success.

          CommSoft’s software solutions encompass call reporting, call and contact centres, CTI and hospitality and are ideally suited to a host of vertical sectors including healthcare.

          John McKindland, Nimans’ Head of Solutions said, “technology keeps evolving, bringing more complexity. So, we are providing our customers with access to CommSoft who provide a consultancy service based on granular solutions rather than something off the shelf or out of the box.

          “Resellers can come to us, tell us what they want and we can ensure the right solution is developed and delivered. We have a strong relationship with CommSoft which is getting even closer.”

          Jeremy Whilde, CommSoft’s Technical Director added, “as we all know technology keeps evolving, bringing more complexity to telecoms channels which, itself has changed dramatically over recent times and continues to develop in step with technological changes. 

          “Technology knowledge, experience, and context are now even more important, but how do you find and maintain all of these critical factors and then manage the start to finish provision and ongoing support of different software solutions?

          “CommSoft has been providing software solutions in the telecoms industry for many years and all of our software products are based on customer requirements and are constantly evolving to meet new requested requirement’s. But we find more than ever the most effective and important factors for providing repeatable, successful and sustainable solutions are based on fluidity, simplicity and effective processes.

          “Both ourselves and Nimans recognise resellers have different levels of resources, knowledge, experience, and requirements when it comes to providing software solutions, which is why we always work with each reseller to find the right balance in providing the best and most sustainable solutions.

          “We provide telephone and remote internet consultations as required with the reseller and their end-users, resellers can participate in end-user consultations if required or let us handle the consultation process, we always provide a debrief for each consultation we handle so resellers know how things are progressing and if there are any new requirements or variations from the original request. It’s a win-win for ourselves, Nimans and its customer base.”

        • Stay up to date - Click here and register for FREE Channel Info online membership and enjoy unlimited access to a host of benefits including the exclusive members area of the website, downloadable business tools, current and back issues archive, priority breaking news alerts, weekly e news summary and the Channel Info app

        • Related Articles

        • Westcon-Comstor joins TSIA’s Channel Practice

          Westcon-Comstor joins TSIA’s Channel Practice

          Thursday 29th Jul 2021
          Westcon-Comstor has announced its membership with the Technology & Services Industry Association® (TSIA), the authority in channel partner research and best practices. Alongside its TSIA membership, Westcon-Comstor has als...Read More...
          Tech Data extends NAS portfolio with new partnership

          Tech Data extends NAS portfolio with new partnership

          Tuesday 20th Jul 2021
          Tech Data has extended its NAS portfolio by signing a distribution partnership with QNAP, a provider of business-class, network-attached storage (NAS) devices. The agreement gives partners an additional set of NAS options to take to mid-range an...Read More...
          Cynet appoints Nuvias as European Distributor

          Cynet appoints Nuvias as European Distributor

          Monday 12th Jul 2021
          Nuvias will distribute Cynet’s breach protection platform, detecting threats on endpoints, networks, and users in Europe.  As cyberattacks grow in number and sophistication, businesses need to ensure threat detection and prevention a...Read More...
                • About Us

                  Channel Info is the leading source of business news and information for the office dealer and reseller market. Our multi-platform approach delivers relevant, engaging and focussed content via our main printed magazine, supplements, website, digital editions, apps, newsletters and bespoke communications with an unrivalled reach across the industry. A highly trusted and respected brand for many years, the team behind Channel Info has over 60 years experience collectively in the office products, furniture, equipment and technology markets Channel Info continues to develop and adapt in order to meet the changing information needs of its readers.

                  For our latest Media packs and more details on our range of services click here

                • View Latest Issue