Lexmark has launched Lexmark Industry Advantage (LIA), a new offering that equips Lexmark partners with the vertical industry expertise needed to better serve their customers and grow their business.
Lexmark is an established provider to some of the world’s largest organisations in industries including government, education, healthcare, financial services, manufacturing, and retail. A team of industry experts across the globe maintain strong relationships with customers in their area of expertise, staying on top of trends and best practices. The Lexmark Industry Advantage program is designed to share that valuable knowledge with Lexmark partners.
Sammy Kinlaw, Lexmark vice president, worldwide channel and OEM sales said, “for the most effective customer interactions, you need to speak their language. Customers want to talk about their unique print needs and business processes. Partners who can knowledgeably engage in these industry-specific conversations will stand out from the competition and win more deals.”
Customers rely on print in key business transactions that are core to their business, such as completing patient registration, printing bills of lading, or keeping financial statements secure. Through educational resources and opportunities to engage with seasoned Lexmark industry consultants, LIA helps partners of all sizes build this industry-specific knowledge in house.
The Lexmark PartnerNet tool provides 24/7 access to an expansive collection of industry-focused resources, including battle cards that guide the team through industry-focused sales calls. Monthly webinars conducted by Lexmark industry consultants provide an in-depth look at industry trends, challenges, and recommendations. And when it comes time to close a deal, Lexmark industry experts are available to discuss strategies or attend customer meetings.
Sammy added, “generating the knowledge needed to approach customers in a targeted, industry-specific way is beyond the resources of most dealers. And yet that is exactly what their customers expect. Lexmark Industry Advantage provides our partners access to the deep industry expertise Lexmark has developed over nearly 30 years, so they can differentiate and grow their business.”