Mitel has announced that its private cloud solution, MiCloud Flex, is now available on Google Cloud as a wholesale offering in the UK. The solution provides mid-market and enterprise organisations greater choice in cloud models and ensures higher levels of performance and customisation, while also offering Mitel channel partners more opportunities for growth.
The announcement extends Mitel’s ability to give customers the freedom to choose the cloud communications model that best suits their needs while ensuring they can leverage the scale, flexibility and performance of Google Cloud regardless of whether their organisation takes a public, private or hybrid cloud approach.
For Mitel channel partners with the appropriate certification and capabilities, MiCloud Flex on Google Cloud represents opportunities for new recurring revenue streams and the ability to offer customers an accelerated path to the cloud of their choice.
Additionally, through Mitel’s strategic relationship with Google Cloud, partners will now be able to deliver customised private cloud deployments and adjacent communications applications, including contact centre, with a greater level of security and performance. By eliminating the added costs and complexities of managing a data centre environment, partners will be able to focus their efforts on the continued delivery of value-added support and services along with the important role they play as a trusted technology advisor for their customers.
Tarun Loomba, Chief Product Officer for Mitel said, “partnering with best-in-breed technology leaders like Google enables Mitel to drive further innovation and bring broader choice in cloud solutions for our customers and partners. Our partners are central to Mitel’s go-to-market strategy and their success fuels our own. With MiCloud Flex on Google Cloud, we’ve created a compelling opportunity for them to expand their cloud portfolios and deepen their relationships with mid-market enterprises. The model additionally allows partners to focus on what they do best – serve as trusted technology advisors for customers, particularly as they move to the cloud.”
Built on the same technology that powers billions of search results, real-time communications and videos each month, MiCloud Flex leverages Google Cloud’s secure infrastructure and a global network of high availability data centres to facilitate reliable, secure communications while also supporting the stringent compliance requirements of heavily regulated industries like healthcare, government, education and finance.
With APIs to support integration with popular back-office applications such as CRM and ERP systems, MiCloud Flex also enables mid-market and enterprise businesses to streamline operations by linking advanced communications capabilities into key business processes and custom workflows. Organisations can further elevate productivity by layering in collaboration applications, such as Mitel’s MiTeam Meetings, a real-time, virtual meeting workspace with voice, video and chat, or MiCloud Flex Contact Center with omnichannel and Google Contact Center AI capabilities.