Kaseya addresses tech skills gaps with new online certification course

Kaseya, a provider of unified IT management and security software for managed service providers (MSPs) and small to mid-size businesses (SMBs), has recently released a certification programme to educate students and professionals on remote IT and security management.

The Remote IT and Security Management (RITSM) certification will help learners gain all the knowledge they need to have a successful career in technology in a matter of weeks.

Fred Voccola, Kaseya CEO said, “thanks to the RITSM course, job seekers are able to change their lives. Whether they never finished college, graduated recently, or are changing their career, RITSM prepares people so they can pursue a high-paying job in tech.”

Jobs in technology are increasingly difficult to fill, especially for smaller companies. They don’t have the time to teach candidates how to use the necessary technology or the essential customer service skills needed for the job. RITSM covers all of these topics and more to give job seekers an advantage in the market. Regardless of where someone is in their tech career, this program can help them upskill – and they’ll receive a certificate through the programme.

For beginners, the Foundations course provides a broad overview of products and supports IT and security management over 12 hours. More experienced learners can complete the 40-hour Professional program, which includes real-life simulations in demo environments in addition to more in-depth knowledge.

Once they complete the course, individuals can access employment opportunities with Kaseya and its MSP customers. Kaseya also offers a service to find employees who match with MSPs looking to expand their workforce. Further, MSPs that are powered by Kaseya can use the RITSM course as a powerful tool for onboarding and upskilling current employees.

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