Intelligent automation will drive post-pandemic recovery

Kofax has unveiled its top 10 predictions for 2022 as businesses navigate the new challenges accelerated, and in some cases, caused, by the global pandemic.

Adam Field, Senior Vice President of Technology Strategy and Experience at Kofax said, “automation is now seen through a new lens as the global economy struggles to recover from the pandemic and companies seek resilience and a return to stability and growth. Remote and hybrid work are here to stay, creating new obstacles when it comes to efficiency, collaboration, and data security. While productivity has been high in this new working model, so too are stress levels and burnout as organisations have more job openings than people to fill them. As we turn our focus to 2022, it’s time to examine how agile companies are refining their operating models and workflows, leading to recovery and growth in 2022 and beyond.”

Kofax’s 10 intelligent automation predictions for 2022:

  1. Automation eliminates jobs? Hardly! The myth of automation displacing human workers will finally evaporate. Technology isn’t taking over, instead, it's elevating the experience of human workers. Automation can effectively eliminate most mundane work, creating new opportunities for workers to perform higher-value and more satisfying work. However, the workforce needs the skills to match these opportunities, and employers will need to create pathways to make that happen.
  2. AI will go mainstream for next-gen automation. Organisations will achieve next-gen automation with the power of embedded artificial intelligence and its advanced decision-making abilities. AI-powered process automation can make pragmatic decisions that used to require human intervention.
  3. Integrated supply chains will invest heavily in automation. Accelerated by pandemic uncertainty, companies like Amazon are creating or acquiring soup-to-nuts distribution channels, especially as supply chains remain constrained. To make this effective, they’ll need insight into all parts of the organisation. Expect these large organisations to invest in technology that creates in-house operations for the foreseeable future.
  4. Digital Dexterity will be used to re-establish business moats.  Many organisations will already be using a broad range of low code-driven automation technologies, packaged within a centralised platform and accessible to business users as well as professional developers. Expect organisations to apply this new digital dexterity throughout the enterprise, each creating their own next big thing.
  5. Automation will drive organisational convergence. As automation technologies have converged, so too will business functions. Different business functions can now be merged, and companies are rethinking ‘who owns what’.
  6. Taming unstructured data will be the new competitive advantage. Each company's data is unique, and the ability to harness that unstructured information will provide new and actionable insights. Intelligent document processing will help organisations tame their unstructured data and drive competitive advantage.
  7. The ‘Cloud’ opens new possibilities for diverse print and productivity needs. Productivity is still a priority, but now organisations will need to emphasise frictionless digital touchpoints instead of brick-and-mortar experiences. This new paradigm will accelerate the need for digital productivity tools. Universal print will become even more prevalent, and more organisations will shift much of their printing needs away from individual devices and onto cloud-based servers.
  8. There’ll be comfort in controlling your data’s destiny. Consumers wield the flexibility to share only what they want and, most importantly, with visibility into the exact data they’re sharing. For instance, think about some of the things Apple has done to allow customers to control their data’s destiny. This provides comfort to consumers and compels them to share some instead of none, allowing organisations to provide personalised services while being compliant.
  9. Blockchain will be used for vastly more applications. The current and most noteworthy use of blockchain technology is cryptocurrencies, including Bitcoin. In 2021 we saw the explosion of nonfungible tokens (NFTs) where people spent absurd dollar amounts to corner the market on pixelated GIFs created by unknown artists. However, there are much more promising and far-reaching use cases that’ll begin to make their way into the mainstream. For example, the secure sharing of medical information, intellectual property rights, and original content security.
  10. We’ll see you at the mixed-reality water cooler. Mixed-reality technologies will continue to become more viable and affordable, providing greater collaboration in a hybrid work environment. Our avatars will be the ones working overtime, participating in true VR-style collaboration, while the latest in augmented and mixed reality technologies will assist us in training and learning even while we’re hundreds of miles apart.
More News
14 hours ago
Konica Minolta included on Climate A-List 2021
Konica Minolta has been awarded a global leadership position on the Climate A List by CDP, an international not-for-profit organisation engaged in activities to realise a sustainable economy, for the sixth time.
16 hours ago
PaperCut Partner Summit to inspire the channel to grow in 2022
With 2022 set to be the year the economy rebuilds, and the channel community maximises emerging opportunities, PaperCut has unveiled a brand-new annual event, Partner Summit 2022, that outlines its initiatives and solutions designed to accelerate its partners’ path to success.
3 days ago
Dell Technologies announces availability of APEX data storage services in UK
Dell Technologies has expanded APEX Data Storage Services with new availability in the UK. The portfolio of scalable and elastic storage resources is deployable on-premises or in a secure Dell-managed Equinix International Business Exchange (IBX) data centre for use in the cloud.
3 days ago
Integrity360 partners with Varonis to enhance data protection
Integrity360 has become the first Irish pure-play cybersecurity partner for data protection provider Varonis.  
3 days ago
Kodak Alaris expands global alliance with ABBYY
Kodak Alaris has announced a global strategic alliance with digital intelligence company ABBYY. The agreement expands the longtime partnership to now include the integration of Kodak Alaris’ information capture solutions with ABBYY’s low-code/no-code, cloud-based intelligent document processing (IDP) platform, Vantage.
4 days ago
Vivitek appoints new Key Account Manager, North England and Scotland
Vivitek, a provider of visual presentation and collaboration solutions, has appointed Peter Miller as Key Account Manager, North England, and Scotland.
4 days ago
HP introduces devices for blended learning environments
HP Inc has introduced HP Fortis laptops, a new portfolio of PCs built to withstand the rigours of education environments.
4 days ago
McAfee Enterprise and FireEye launch new company
Symphony Technology Group (STG) has announced the launch of Trellix, a new business delivering extended detection and response (XDR) to organisations with a focus on accelerating technology innovation through machine learning and automation. 
5 days ago
Nemo Office Club Members increase contribution to Durrell
For 2022 Nemo Office Club has increased the contribution to Durrell Wildlife Conservation Trust from every box of Our Earth Copier from 15p to 20p, as well as introducing exclusive Our Earth branded Flipchart pads to the charity supporting range.
5 days ago
Multicloud is here to stay, but complexity and challenges remain
Nutanix, experts in hybrid multi-cloud computing, has announced the findings of its fourth global Enterprise Cloud Index (ECI) survey and research report, which measures enterprise progress with cloud adoption.

Login / Sign up