Exertis has announced a consolidation of its services businesses to provide an end-to-end integrated portfolio covering the whole technology lifecycle. The range of services encompasses six key areas:
- Consult: Professional Services to identify business improvements
- Deploy: Configuration and installation solutions
- Maintain: 24x7 in-life support solutions
- Manage: 24x7 fully managed and proactive monitoring and support solutions
- Assist & Educate: On-demand technical assistance and training solutions
- Recover: Refurbishment and recycling solutions
Rod McCarthy, Managing Director of Exertis Services said, “our aim is to fully support and equip resellers to confidently deliver a range of technical support services without the need for specialist expertise or expensive infrastructure investment. Our services portfolio can be provided on a “white label” basis as complete or modular solutions, depending on partner needs. Our mission is to help the channel to create new recurring annuity revenues and GP as well as enabling continuous engagement with end-users.”
Exertis is also providing services, tailored to enterprise and mobility-focused resellers across a range of technologies and categories that include; networking, unified communications, security, software, AV, print, mobile management, recycling and refurbishment. With specialist, support Centres of Excellence (CoE), located in the UK and Ireland, many services are available on a 24/7/365 basis, with vendor endorsed and qualified engineers. All of the systems and infrastructure that power these centres are built with a fully redundant capacity, eliminating any single point of failure whilst improving performance, and strengthening internal security. These centres run on hardware and software technologies which Exertis maintain and manage for its partners. The service is fully ISO-27001 accredited with full disaster recovery systems and processes.
Exertis has produced a range of marketing collateral covering the full suite of services that are on offer. All services are available for partners to brand as their own.