Evolve IP unveils new simplified partner service

Collaboration provider, Evolve IP, has launched ‘Anywhere Portal,’ designed to provide a streamlined and more efficient route into Evolve IP’s service stack for provisioning and administration.

The Anywhere Portal aims to deliver enhanced levels of service and support. It is based on a new user interface that is fast and clean as well as mobile and desktop compatible.

Adrian Penny, Senior Solutions Consultant said, “anywhere Portal is a single space that houses all the solutions our customers have with Evolve IP. We want to make it as easy as possible for them to manage their customers and services. The Anywhere Portal gives them the ability to build and configure all Cisco BroadWorks services via our core telephony platform, allowing them to add customers to detailed configurations easily.”

Benefits include full Webex integration, customer password resets, multi-factor authentication, and bulk upload capabilities. In addition, comprehensive reporting and business analytics are combined with one-click functionality to build multiple devices, meaning no more custom credentials.

Adrian added, “our previous provisioning portal was much more limited. We’ve added lots more features and functionality based on a sophisticated engine that can automate a lot of the core processes which were previously manual. It reflects our three core pillars of efficiency, automation, and simplicity.

“Evolve IP is designed to advance today’s hybrid workplace and the Anywhere Portal represents another powerful step forward to help partners deliver faster, easier, and quicker responses to their customers. It’s a win-win for all parties.”

Internal workshops are taking place throughout May to boost knowledge and ensure users become more familiar with the new portal. 

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