Global collaboration provider, Evolve IP (EMEA), has launched an end-to-end secure solution to address payment card information (PCI) changes happening in March.
Reforms are about to come into force that require businesses to have an evidence-based process for card payments, particularly over the phone. Ignoring the impending rule changes could expose businesses to sanctions, fines, and irreversible reputational damage.
To help address this market shake-up, Evolve IP has launched Anywhere Secure Call, the latest addition to its Anywhere Product Suite. This new innovation is powered by technology partner BroadSource who work to drive collaboration in the cloud by helping the globe's most sophisticated service providers automate, integrate, and differentiate their cloud collaboration solutions.
Anywhere Secure Call has been designed to simplify PCI compliance and redefine the card payment landscape. The critical differentiation lies in ensuring customer payment card details are not stored within recorded voice communications. In the event of a PCI audit, businesses need only prove the compliance of this specific component, simplifying the overall process.
Many organisations are still unaware and unprepared for the radical changes they need to introduce, according to Evolve IP’s UK Solutions Director, Scott Rixon.
He said, “from Spring, businesses will need to prove their innocence by providing real-life data and proof of their compliance, rather than simply verbally defending any guilt that has been implied.”
Anywhere Secure Call is priced on a per-user basis rather than a per-transaction percentage, making it accessible to businesses of all sizes.
Scott added, “at Evolve IP, we believe solutions should work for everyone but currently, that’s not always the case. Some PCI solutions require a minimum deployment of say 50 users which simply isn’t viable for a small business. Equally, other options need to have the ability to scale up to larger enterprises. Also, we even know of some models based on a low cost of entry but then charge higher transaction fees.
“Now any business that needs to take card payments can just enable Secure Call, from a small florist to a gardening company. It can be as simple or sophisticated as required and can even be plugged into a CRM database to automate the whole process. We are covering all angles. But time is running out. Don’t wait any longer.”