EPOS, part of the Demant Group, has announced its partnership with Code Software – a technology company delivering software to support UC&C platforms including Microsoft Teams, Cisco and Avaya.
Under the new partnership, Code Software will incorporate EPOS’ device details into its advanced Device Management software, ClobbaDM to support users in managing its resources better and speeding up the tasks of updating firmware and device settings, all while reducing the risk of human errors. Being part of the Clobba suite of software including analytics, reporting, recording, billing and general management tools, ClobbaDM allows for usage and quality reporting, as well as inventory and device management that allow IT managers to gain valuable insights into device allocation across an entire range of EPOS devices.
In addition, ClobbaDM allows users to monitor call quality from both EPOS devices, as well as its preferred UC&C platforms, to identify issues that might affect productivity and call quality across organisations. The software provides insights to drive user adoption and identify call quality issues, all while delivering a simple and efficient way of managing multiple devices – an intuitive single solution, which helps improve user adoption, reduce end-user troubleshooting and minimise operational costs.
Mark Armstrong, Director, Code Software said, “Code is delighted to be partnering with EPOS. With ClobbaDM we have a solution which strengthens our UC&C reporting and management suite. It offers companies using EPOS devices valuable insights to drive user adoption and identify call quality issues, whilst delivering a simple and efficient way of managing multiple devices.”
Theis Moerk, Vice President of Product Management, Enterprise Solutions, at EPOS added, “We are pleased to be partnering with Code Software to offer our joint customers even further opportunities to manage their end-user devices. In the current climate, it is of great importance that we support businesses in having the right tools to increase efficiency, as well as productivity.”