• ECI Horizon update to help dealers expand into workwear

        • ECI has announced a major update of its Horizon and HorizonWeb software to support customers moving into the workwear market.
           
          The demand for specialised work equipment has presented an ongoing opportunity for dealers through the pandemic, with 65 per cent of ECI customers incorporating workwear ranges. 85 per cent of ECI customers have also added personal protective equipment (PPE) to their product portfolio, while 76 per cent now deal in janitorial ranges as the demand for hygiene products such as hand sanitiser also surged.
           
          The update includes expanded options in three key areas, helping Horizon customers import workwear product data, streamline order processes and ensure custom products not only look great on the website but also ensure that they capture every piece of information from the customer in terms of what customisations they want.
           
          Emma Davies-Carolan, Director of Marketing EMEA & APAC at ECI Software Solution said, “during the COVID-19 pandemic, the demand for conventional office supplies has been disrupted, forcing many dealers to change their go to market strategy and branch out into new areas.
           
          “Some product ranges presented more technical challenges to enter and our main focus at ECI has been ensuring that we can deliver the features needed to support our customers’ diversification, specifically helping them to focus on the unique challenges that come with dealing in customised workwear and promotional products.”
           
          Ben Jarvis, Product Manager at ECI Software Solutions added, “workwear was identified as a key growth area for a large proportion of ECI customers, however, to effectively manage and process these types of orders our customers were seeking specialised capabilities from our software.
           
          “Having taken on board this feedback, we are excited to this week launch our response, which has been a major investment for ECI in the development of the product.
           
          “Now, when browsing for custom products the end-user can select standard options like colour and size but also utilise our fully customisable fields, allowing users to identify key data like logo position, free text, stitch density, material and font.
           
          “The result for the customer is a fully customised shirt with order details delivered straight into Horizon. It could be a one-off purchase or to fulfil an entire factory with shirts with the same design. The concept is as broad as your product range and the processes you can offer.”

        • Stay up to date - Click here and register for FREE Channel Info online membership and enjoy unlimited access to a host of benefits including the exclusive members area of the website, downloadable business tools, current and back issues archive, priority breaking news alerts, weekly e news summary and the Channel Info app

        • Related Articles

        • Exertis launches new learning platform for Microsoft Teams

          Exertis launches new learning platform for Microsoft Teams

          Thursday 16th Sep 2021
          Exertis has announced its partnership with Boxlight, a provider of online, self-paced professional development courses around MS Teams, designed to upskill users into effective use of the platform and allowing businesses to improve productivity. Box...Read More...
          Westcon-Comstor signs EMEA distribution agreement with Noname Security

          Westcon-Comstor signs EMEA distribution agreement with Noname Security

          Wednesday 15th Sep 2021
          Westcon-Comstor has announced the signing of a new EMEA distribution agreement with enterprise API security company Noname Security. This strategic relationship will further strengthen the Westcon Next Generation Solutions (NGS) offering in...Read More...
          Tech Data accelerates investment in self-service Software Store

          Tech Data accelerates investment in self-service Software Store

          Tuesday 14th Sep 2021
          Tech Data, a TD SYNNEX company, is increasing investment in its Software Store self-service renewals platform introducing a monthly data pack option for partners that have a large number of upcoming renewals and providing dedicated business developme...Read More...
                • About Us

                  Channel Info is the leading source of business news and information for the office dealer and reseller market. Our multi-platform approach delivers relevant, engaging and focussed content via our main printed magazine, supplements, website, digital editions, apps, newsletters and bespoke communications with an unrivalled reach across the industry. A highly trusted and respected brand for many years, the team behind Channel Info has over 60 years experience collectively in the office products, furniture, equipment and technology markets Channel Info continues to develop and adapt in order to meet the changing information needs of its readers.

                  For our latest Media packs and more details on our range of services click here

                • View Latest Issue