IT Reseller, CCS Media, has announced its figures for the first half of the year. With a history of consistent growth, CCS Media has reported a revenue growth of £24 million a 29 per cent year on year increase as it continues to achieve over £200 million this year.
CCS reports additional year on year increases across the board with trading customers up and customer spend up by 24 per cent. Whilst enjoying good staff retention, CCS Media reports an increase in headcount by 20 per cent and revenue per employee up by over ten per cent (compared to just under seven per cent in 2017).
James Hardy, Deputy Managing Director said, “our staff are the driving force of our success. We have invested heavily in training and development across all offices and as a result of an expanding apprentice program, we recently opened a sales training academy in Romford and expanded our premises in Bradford by 25 per cent to accommodate growing employee numbers. We’re making considered but significant investment into our pre-sales also, this has been significantly positive for our core technology groups and will lead to further investment.
“Although the industry has had some significant tailwind throughout part of the first half, the numbers for the first half of 2018 are incredible and a testament to the great work the CCS team are doing. We actually cut June short by one day to treat all employees to a morning out at Alton Towers, followed by a half year update and celebration
“A lot of organisations talk a good game when it comes to valuing employees, but we like to think our actions speak louder than words. In the first half of 2018, we have made our largest investment in IT systems, high-end mobile devices for employees along with a series of office upgrades. Our employees now have the option of home, office or mixed location working to suit their individual needs. This is true agile working and we are making work essentially what people do, not a location they turn up to work at each morning. Its early days but our employee feedback is positive and that's what counts the most. Happy employees equal happy customers. It’s a great investment to make for our early career employees also who, when they start at CCS on day one will have a notebook to use just the same as our experienced employees. It's important for all employees to be able to use the very best equipment that they recommend for our customers.
“We’ve implemented several new initiatives off the back of employee feedback within the last twelve months and all have been greatly positive for our employees and our collective performance. It’s a relatively simple business, we just need to stick to listening to our employees and customers to inform the actions and direction of the business and keep on learning. If we can do this, whilst working closely with our partners, I am confident we won’t go far wrong.”