CCS Media has achieved £180 million sales for 2017, an 18 per cent year on year increase on the previous year's performance of £153 million.
All product groups achieved double-digit growth, with an average spend per customer and average order value increases. The reseller has continued to invest in employees throughout its 18 UK sites, providing continuous programs of industry-specific training, in addition to soft-skills and academic role related learning.
James Hardy, Deputy Managing Director said, "we set out our multi-phase growth strategy in 2017 which had an ambitious but realistic goal of becoming a £250 million per annum reseller business, within a five-year time frame. We are slightly ahead of our growth trajectory, which is a testament to the entire team at CCS Media, who have combined to deliver on this great achievement.
"We made progress in 2017 in terms of the way we structure and organise our learning initiatives, with a significant increase in further education and career-specific professional development. This essentially is what unlocks the value we can hold for our customers across multiple product groups and solutions orders.”
Academy programs were announced as a strategic focus for the reseller back in 2016 and became a contributor to the reseller's performance success in 2017. Headcount growth has now reached 470 employees in total. CCS Media indicates more of the same for 2018.
James added, "our two academies have proved extremely successful throughout 2017 and will be joined by the opening of a third academy in Greater London later this quarter, with a capacity to house 100 new employees. Not only do these programs contribute to the development of the next generation of CCS Media team members with clearly defined career progression, but also provide a great environment for experienced industry professionals to take their next career steps into management. Ultimately, academy programs are a long-term commitment to our growth which is possible due to our continued strong financial position.
“Essentially, we will continue to grow our business through increased headcount and advancing the collective skill and capability of our organisation. Our supplier and manufacturer partnerships are critical to such work, as is our investment in system development and commitment to quality and process standards which are key to unlocking the benefit we hold for customers and sustainable success.”