As organisations shift from using on-premise solutions to the cloud, many will not have considered that data, despite being located in the cloud, still needs to be backed up. The channel, therefore, needs to educate and support organisations as they develop and deploy their cloud strategies.
In the last 20 years, the infrastructure we all rely upon has evolved significantly. Organisations of all sizes have embraced digital transformation to create new business models and ecosystems, deliver new products and services, and operate more efficiently. Powering this is an explosion of new technologies, connected devices, and computing platforms. From IT to Cloud to IoT to OT, this complex computing landscape underpins our modern infrastructure.
The pandemic drove a stark shift in consumer behaviour, with the near-ubiquity of online leading to a popularity surge in a range of new customer service communications channels. According to TelcoSwitch, now is the time for businesses to overhaul their omnichannel capabilities, or risk being left behind.
Business jargon phrases might seem to be an outdated and unfashionable concept, but new research from Enreach shows they are still very much part of the language of the workplace.