BT Wholesale has announced a new suite of digital solutions for channel partners to support their small business customers as they transition to a digital future. WHC Express and Broadband One offers small businesses access to a digital phone line, powered by ultrafast full-fibre broadband speeds to stay connected anytime, anywhere.
With an additional two million people working from home and remotely in the past 18 months, businesses need access to more flexible technology as they connect with their customers and colleagues when on the move. With WHC Express, channel partners can now offer a new digital phone line for their small business customers that will deliver digital calls over a broadband network and will replace the analogue phone services which will be retired by 2025.
Designed for businesses with 1 – 10 employees, WHC Express provides flexibility for users to make and receive calls on the same number, across their fixed and mobile devices, with the same call features across them all, such as voicemail, call divert, call transfer and call hold. The voice service is delivered and fully managed via the online portal, so users can always access the service no matter where they are. With so many small business employees working flexibly and relying on calls for sales opportunities and business growth, the option of a digital phone line gives them the reassurance that they needn't miss a call.
To support WHC Express, BT Wholesale is also launching its new Broadband One solution, which delivers broadband options including FTTP and SoGEA. Broadband One enables channel partners to offer small business customers nationwide coverage with low latency and ultrafast speeds of up to 1Gbps.
Gavin Jones, Channel Sales Director, BT Wholesale said, "when we talk about a digital future, it's tempting to think of it as a far-off date. But the reality is that it's happening now. Businesses of every size need to find a new way to connect when analogue lines are phased out by 2025, and yet there's still a staggering number of small businesses in the UK that are still using legacy lines.
"With our digital capabilities like BT WHC Express and Broadband One, channel partners can now offer their small business customers a winning voice and broadband combination to help them prepare for an all-IP world well ahead of that deadline. And we've made it easier for channel partners than ever before, by offering two powerful solutions from one trusted provider and access to over 2, 000 service experts – all delivered on the number one network that the UK relies on."