BT is strengthening its support for Wholesale customers, with the launch of Cisco Webex as part of its Wholesale Hosted Communications (WHC) solution. Working with Cisco, BT Wholesale is accelerating digital transformation for channel partners and their customers with new functionality that provides smart, secure collaboration tools.
With hybrid working models becoming the norm and 87 per cent of employees in the UK expecting more flexibility and choice in working locations, BT is making hybrid working easier and more productive for businesses by adding Cisco Webex to its WHC solution.
This makes BT Wholesale one of the first major service providers in Europe to offer this advanced integrated Webex collaboration experience to channel partners and their customers. As well as enterprise-grade video conferencing, Cisco Webex delivers instant messaging, file sharing, collaborative spaces, and IP calling features.
With the launch of Cisco Webex, BT Wholesale’s channel partners can help their customers enhance their productivity with advanced video conferencing services and online meetings, instant messaging, screen sharing and other business collaboration tools.
Gavin Jones, Channel Director, BT Wholesale said, “the pandemic has created a market necessity for collaboration and accelerated digital transformation. It is no longer a bonus; it’s an inevitability. But every organisation embarks on a different digital journey - a one size fits all approach doesn’t exist. That’s why it’s vital that we provide the necessary collaboration tools and services to help our channel partners not only navigate through that change but enable their customers to flourish long after. With the 2025 switch off on the horizon, it’s our ambition is to offer the technology and support to best prepare businesses.”
The complete suite of collaboration tools is scalable for organisations of all sizes and is underpinned by BT’s 24/7 monitored network which provides customers with a secure and reliable approach to flexible working.
The blend of services available through WHC with Cisco Webex allows businesses to adopt a hybrid working model, helping employees to work just as collaboratively from their home offices or remote location, as they do in the office. In addition to helping customers work better from anywhere, the solution also supports wider company ambitions, such as helping to reduce carbon emissions through reduced levels of travel or supporting digital transformation journeys.
The enhanced solution also prepares businesses ahead of the 2025 switch-off of the UK’s ISDN and PSTN, signalling a shift for businesses to all-IP.