Avaya has been identified as a Leader in The Aragon Research Globe for Video Conferencing 2021. Avaya OneCloud UCaaS solutions have changed the traditional video meeting to enable always-on collaboration, helping businesses meet the challenges of an unpredictable, work-from-anywhere world with continuous, multi-experience collaboration.
Avaya's vision for evolving video conferencing into workstream collaboration solutions is what has propelled the company into the Aragon Leaders sector. According to the report, authored by Aragon Research lead analyst Jim Lundy, "Avaya continued to invest and innovate in collaboration in 2020 making a number of moves to strengthen its overall portfolio."
Avaya believes that its placement comes from the benefits of the intelligent video meeting platform, Avaya Spaces, Avaya Cloud by RingCentral and the company's integrations with Apple, Google, Microsoft Teams and Office, and Salesforce/Slack.
Jim Lundy, CEO and Lead Analyst, Aragon Research said, "2020 will be remembered as the year that video conferencing overtook audio conferencing as the preferred communications interface for people to connect and meet. Hybrid work continues to become the new normal and many associates will always now work remotely. With the shift to a focus on video meetings, Avaya is well-positioned to meet the needs of enterprises with its growing portfolio of intelligent video offerings."
Anthony Bartolo, Executive Vice President and Chief Product Officer, Avaya added, "Avaya is helping organisations globally move forward into the new world of work, which is increasingly unplanned, dynamic and more collaborative-and work is now conducted anywhere and everywhere. Organisations and their customers depend on workstream collaboration solutions that are reliable, secure and deliver great experiences, whether employees are in the office, home or mobile. Avaya helps empower businesses with flexible, always-on, continuous collaboration providing exceptional experiences for this new work nucleus."
The Aragon Research Globe is a market evaluation tool that graphically depicts Aragon Research's evaluation of a specific market and its component vendors. Aragon Research examined 21 major providers in a market that focuses on all forms of collaboration and communication based on its three dimensions of analysis: strategy, performance, and reach. 'Leaders' are noted as having comprehensive strategies that align with industry direction and market demand and perform effectively against those strategies.