IT products and services firms have reduced their delivery lead time delays by almost half over the last two years, new data has revealed.
In the past, smaller businesses could rest assured they weren’t in the crosshairs of bad actors because the general target for such an attack was higher value, blue-chip companies. However, as the tools enabling these attacks became cheaper and more readily available, the profile of a target shifted. It quickly became just as viable to target smaller companies as it was to focus resources on larger blue-chip companies.
According to chief information officers polled by Statista for its 2021 Future of Work (FoW) report, 92 per cent identified the 'expanded use of collaboration platforms' as one of the most important remote work technologies used by their business since the start of 2020, while 72 per cent named virtual collaboration tools as one of their main areas for investment in the coming year. Channel businesses should take advantage of this change and ensure collaboration platforms like Unified Communications as a Service (UCaaS) are front of mind when developing their offerings for customers. This is according to TelcoSwitch.