• UK SMBs lag behind larger organisations with IT issues

        • New research conducted by Altodigital has revealed a divide between the attitudes and strategy of SMBs, in comparison to larger organisations, when it comes to tackling a range of IT issues such as security, print services and digital transformation.  

          The findings revealed that 51 per cent of small and medium sized businesses aren’t interested in using managed print services and 78 per cent also admitted that they had no policy in place, despite the proven benefits for smaller organisations. This was a distinct revelation considering 82 per cent of large organisations revealed that a print policy was already in place.

          Alistair Millar, Group Marketing Manager at Altodigital said, “it is really surprising to see such a gap between large organisations in many areas, you would typically believe that small businesses are more forward thinking and agile than larger enterprises. However, these results indicate that in some areas, such as managed print services and digital transition, they could be missing a trick.”

          The research consisted of two individual studies, one that polled 100 IT decision makers from corporate UK companies with 500+ employees and a further survey that delved into UK SMBs with less than 500 employees.

          The results uncovered a stark contrast between the attitude of large and small businesses in the UK when it came to digital transformation. In this area, 36 per cent of large corporate businesses revealed that they had completed digital transformation, with a further 46 per cent saying it was well underway in their organisation. In terms of SMBs the gap was extensive with a third (33%) admitting that they had not started the transition yet and had no plans to do so.

          The results also discovered an apparent lack of awareness in terms of IT issues, just 3 per cent of large firms believed their organisation had ‘no IT challenges’ in comparison to 34 per cent of SMBs. This is somewhat surprising considering the fluid and challenging nature of the IT environment, highlighted by the recent spate of cyberattack hacks on both large and small companies.

          The corporate survey also provided an interesting insight into a larger firm’s top IT issues, with 40 per cent listing that maintaining their existing infrastructure was the top concern.

          Alistair added, “while it is encouraging to see that SMBs appear to have very few IT issues, it is important that businesses stay alert to any potential threats while also optimising and improving their IT infrastructure.”

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