• SolarWinds finds IT pros gained confidence and new skills amidst pandemic

        • SolarWinds, a provider of IT management software, has announced the findings from its IT Pro Day 2020 survey: You Were Built for This. The survey results explore IT professionals’ journeys throughout COVID-19, how their responsibilities shifted in response to this unprecedented event, and how they envision the role of IT evolving in the future. 

          The survey supports IT Professionals Day, which is observed on the third Tuesday of every September (15th September) and aims to celebrate all IT pros and recognise the expanding range of technologies they manage and the rapid pace of change they face. 

          This year’s findings revealed nearly two-thirds (64%) of surveyed IT pros were instilled with a new sense of confidence, despite contending with challenges such as reduced budgets, greater decision-making responsibilities, and longer hours caused by their organisations’ response to the pandemic. Likewise, just under half (46%) feel empowered to bring more ideas to the table while 58% say they now feel more prepared to succeed in similar unexpected situations.

          Rani Johnson, Chief Information Officer, SolarWinds said, “the success of organisations during this unique time is due in large part to IT pros’ preparedness and inherent ability to adapt and manage through substantial change. 2020—and the unexpected COVID-19 pandemic—is proof positive IT pros are built for moments like these. What’s particularly encouraging is IT pros’ perception and expectation IT will be included in more business-level decision-making moving forward. The dedication of IT pros around the world to ensuring business resiliency and continuity over the past several months serves to elevate and empower the IT community to work alongside business leaders to meet bigger organisational goals.” 

          This newfound self-confidence, combined with IT pros’ achievements during this time, will completely transform how IT is viewed by the business in the future. IT may earn a more prominent voice in the C-suite, as 40 per cent of surveyed IT pros believe they will now be involved in more business-level meetings. Likewise, IT’s role will be up-levelled due to the vast upskilling more than a quarter (26%) of IT pros underwent during this experience. With 31 per cent admitting there’s a need to rethink internal processes to better accommodate the rapid change of pace required post-COVID, it’s highly likely a focus on IT pros’ upskilling will continue into the future. 

          Rani added, “as always, with new responsibilities comes the need for new skills. While almost half of survey respondents felt they received the training required to adapt to changing IT requirements, nearly one-third experienced the opposite, and are at risk of being left behind as IT teams continue to grapple with how best to support the new normal. At SolarWinds, we understand that for IT pros to reach their potential requires sufficient tools, resources, training, and budget. We aim to provide IT pros what they need to tackle the challenges in front of them head-on, whether it’s through our comprehensive offering of easy-to-use, affordable IT operations management solutions, or through resources like our Customer Success Center, MSP Institute, SolarWinds Academy, and THWACKcommunity of over 150,000 registered members. We hope this new normal, one that sees IT departments align more closely with the C-suite, will bring with it even more support for IT pros—and make their jobs easier as they continue on their journey to supporting business continuity.”

        • Stay up to date - Click here and register for FREE Channel Info online membership and enjoy unlimited access to a host of benefits including the exclusive members area of the website, downloadable business tools, current and back issues archive, priority breaking news alerts, weekly e news summary and the Channel Info app

        • Related Articles

        • Top 5 mistakes business owners will make coming out of the pandemic

          Top 5 mistakes business owners will make coming out of the pandemic

          Tuesday 27th Apr 2021
          After a turbulent year for business owners around the globe, it’s safe to say that most of us are looking forward to seeing how the easing of restrictions will bring back a sense of life as we knew it before the pandemic. However, Simon Ellson,...Read More...
          Security a top concern for over half of MSPs

          Security a top concern for over half of MSPs

          Tuesday 30th Mar 2021
          Security tops the list of problems facing MSPs in EMEA in 2021, with 54 per cent citing it as their biggest concern according to the latest MSP Benchmark Survey from Kaseya, a provider of IT and security management solutions for manage...Read More...
          Growth in home office furniture market to increase

          Growth in home office furniture market to increase

          Tuesday 23rd Mar 2021
          The COVID-19 pandemic had a serious impact on the home office furniture market in 2020. Growth in the home office furniture market is expected to increase significantly in 2021, with pent up demand being released, as an increasing number of workers a...Read More...
                • About Us

                  Channel Info is the leading source of business news and information for the office dealer and reseller market. Our multi-platform approach delivers relevant, engaging and focussed content via our main printed magazine, supplements, website, digital editions, apps, newsletters and bespoke communications with an unrivalled reach across the industry. A highly trusted and respected brand for many years, the team behind Channel Info has over 60 years experience collectively in the office products, furniture, equipment and technology markets Channel Info continues to develop and adapt in order to meet the changing information needs of its readers.

                  For our latest Media packs and more details on our range of services click here

                • View Latest Issue