Seven day back office install by Calidore
When Startup company, Encole UK, was looking for a back office system it contacted Calidore Computer Systems on Thursday 24 October. The company had been looking at other well known back-office systems for the OP industry, such as ECi and Prima, and say they were unhappy with the facilities available or with the prices quoted. Taking advice from their dealer group, Superstat, they contacted Calidore.
A remote demonstration was set up for that afternoon. Managing Director Brian Lewis and Sales Director Gareth Foot-Batten were presented with the key areas of the POWER-Gx system covering every element that their business needed, from Customer Relationship Management (CRM) through to Management Accounts. Their considered response was: "This is streets ahead of anything else we have seen."
A proposal was produced and by close of business the following day (Friday), the deal had been agreed. A deposit was transferred by the following day so that licences could be ordered, product files prepared and software made ready for install.
As part of the setup, Calidore also created the EDI links with the wholesalers and selected suppliers and generated all of the necessary forms (eg Invoice, Credit Note, Statement, Remittance and Purchase Order) to reflect the Encole corporate image.
With everything loaded and in place, they were ready to go Live by the following Friday and training began on Monday 4th November.
To top off the project Calidore are also providing a two way integration link with their on-line shopping facility, Orderstore - which is provided by Superstat.
From first contact to live running with the new system was just seven working days.
Calidore says: "Don't think that every install can be achieved at that lightning pace, but please feel free to test us!"
More information on Calidore's ePower, Power-Gx and the full POWER-Affinity suite can be viewed at www.calidore.com or email sales@calidore.com