Ricoh has been positioned as a leader for a sixth consecutive year by the Gartner Magic Quadrant for Managed Print and Content Services Worldwide.
The magic Quadrant research methodology positions four types of technology provides including leaders, visionaries, niche players, and challengers. Ricoh believes that it’s leadership positioning has come about thanks to their high customer focus and single, customisable MPS plan.
Ricoh's Carsten Bruhn
Carsten Bruhn, Group VP & GM, Services Business Centre, Ricoh said, “we believe our positioning in the 2015 Gartner Magic Quadrant demonstrates our commitment to enabling our global customers with the most effective ways to continuously improve and remain competitive in their respective industries.”
Ricoh are proud of their five-phase Adaptive Model which offers personalised MPS solutions for customers as well as their customer-focused MPC solutions.
Carsten adds, “we approach every customer engagement with he five phases of Ricoh’s Adaptive Model. This creates a journey of continuous improvement that increases the value of the services we deliver and extends our long-term partnerships with our customers.”
Lexmark were also named as a leader in the 2015 Gartner Magic Quadrant. Read the full story here.