• Resellers report lack of skills as biggest challenge to selling and delivering cloud services

        • New industry data from cloud distributor, intY, has revealed that resellers are struggling to upskill and provide the necessary tools needed to sell and deliver cloud solutions.

          The survey, taken at intY’s Cloud Fest conference, hosted in London in September, gathered the opinions of the UK’s most prominent resellers. It reported that 37 per cent of cloud resellers identified a lack of staff skills, to support the solutions, as one of the biggest challenges to selling and delivering cloud services, the highest rated opinion. In addition, 31 per cent of respondents rated not having enough staff, to sell cloud solutions, as one of their biggest challenges.

          Resellers are increasingly positioning towards a ‘cloud-first’ business model, moving away from their traditional markets of primarily hardware sales, backed up by the occasional software package. The survey reflects a growing recognition amongst resellers regarding the value that cloud services can offer, with 51 per cent agreeing that cloud services had given them a competitive edge in the market. However, without the requisite skills in their organisations, resellers risk missing out on the potential benefits that cloud services can offer them.

          Craig Joseph, COO at intY said, “resellers who can’t offer a convincing and seamless cloud solution to their customer’s risk being forced out of the marketplace completely, and missing out on the potentially huge revenue streams to come from cloud computing. For enterprises, the transition to cloud services is critical to enable them to take advantage of the operational efficiencies and potential for new product and application development that cloud technology offers. An enterprise that wants to succeed in the era of digital transformation must look to the most effective technology to help them do so, and it is increasingly clear that this will be the cloud.

          “We believe that it is our duty as a value add distributor to help our resellers upskill their staff and give them the tools they need to succeed in the market. We focus on providing thorough training programmes across our whole product range so that our resellers and partners can feel confident in, and able to support, the tools that they are offering their customers.”

        • Stay up to date - Click here and register for FREE Channel Info online membership and enjoy unlimited access to a host of benefits including the exclusive members area of the website, downloadable business tools, current and back issues archive, priority breaking news alerts, weekly e news summary and the Channel Info app

        • Related Articles

        • Have you introduced these healthy hacks to your workplace for 2018?

          Have you introduced these healthy hacks to your workplace for 2018?

          Friday 19th Jan 2018
          As recent research finds that 78 per cent of office workers felt they spent too much time sitting down during the working day, and two thirds were worried that sitting at work was having a negative impact on their health, what can employees do to hel...Read More...
          Rising fuel prices add to operating cost surge for small firms

          Rising fuel prices add to operating cost surge for small firms

          Tuesday 9th Jan 2018
          In response to the announcement that the price per litre of petrol (£1.21) and diesel (£1.24) are at their highest since December 2014, Mike Cherry, Federation of Small Businesses National Chairman has released the following sta...Read More...
          News in Tweets Friday 5th January

          News in Tweets Friday 5th January

          Friday 5th Jan 2018
          Missed this week’s news on Twitter @Channelinfo? Here’s our top picks
 Tues 2nd Jan Sharp Europe‏ @Sharp_Europe  In two short weeks we welcome over 600 people from 40 countries to our European dealer conference in ...Read More...
                • About Us

                  Channel Info is the leading source of business news and information for the office dealer and reseller market. Our multi-platform approach delivers relevant, engaging and focussed content via our main printed magazine, supplements, website, digital editions, apps, newsletters and bespoke communications with an unrivalled reach across the industry. A highly trusted and respected brand for many years, the team behind Channel Info has over 60 years experience collectively in the office products, furniture, equipment and technology markets Channel Info continues to develop and adapt in order to meet the changing information needs of its readers.

                  For our latest Media packs and more details on our range of services click here

                • View Latest Issue