Distributor, DMSL, has said that recent figures in the Communications Market Report from Ofcom, shows positive signs for VoIP resellers and the beginning of the end for fixed line communications.
The Ofcom report showed that UK businesses made 17.9 billion minutes of outgoing VoIP calls in 2015, a 19.1 percent increase on 2014. Meanwhile, fixed voice service revenues fell by 2.4 percent in 2015, to £0.2bn and the total number of business fixed lines fell by 4.3 percent in 2015. At the end of last year, there were 7.6 million business fixed lines and ISDN channels. Average monthly retail revenue per business line fell by 2.7 percent in 2015.
The report also pointed to the growth in data consumption, showing businesses and home users are starting to make more use of fast broadband connections to access services and content.
John Carter, Managing Director of DMSL said, “hosted VoIP sales are booming while there has been a corresponding decline in the use of fixed lines. We are seeing businesses embrace the technology and the beginning of the end for the fixed line and PBX hardware.
“We are in a period of transition and the move from fixed line calls to VoIP is well underway. We expect to see a further acceleration over the rest of this year and into 2017.”
John believes that although revenues generated from VoIP usage were not fully captured by the Ofcom report, they will continue to grow. He also believes that the increased use of data will bring further opportunities as the Ofcom report stated that increased uptake of superfast broadband saw the average amount of data consumed over broadband lines rise to 82GB, a 41percent increase from the 58GB per month recorded in June 2014.