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Moni launches new customer service brand

Mondi has launched Orange Board, a new customer service brand covering a range of technical sales services for containerboard customers. 

Mondi Containerboard has updated its offering and aligned its three service packages under a new umbrella brand. Orange Board offers customers services including a new 24/7 online platform called Corrugated Paper Expert; seminars and workshops covering the entire value chain from the forest to corrugated box performance; country-specific seminars to equip customers for their marketplaces and enable tailor-made consultations at customers' sites.

Marek Motylewski, Head of Technical Sales Services, Mondi Containerboard said, "we have always been committed to sharing knowledge with our customers and helping them use our containerboard grades in the most efficient way. Orange Board now unifies our approach by bringing our services together under one brand. The brand's name reflects Mondi Containerboard's corporate colour and our commitment to coaching for customer success. What's more, we are breaking new ground with our 24/7 online platform, which is unique in the industry and offers our customers exclusive access to industry knowledge."

Features:

  • Corrugated Paper Expert - online platform accessible 24/7 exclusively for Mondi Containerboard customers through a dedicated log-in
  • Comment function - below each article, customers can comment, ask questions, and get quick feedback and advice
  • Customers can benefit from increased paper know-how and efficiency in their corrugating processes, better use of resources, and the possibility of cost savings
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