• Jabra launches Engage 50 corded headset

        • Jabra is launching the Engage 50, a professional digital corded headset geared towards raising customer satisfaction, as well as setting new industry-wide standards for call quality and employee productivity. 

          Jabra has engineered the Engage 50 to solve the problems facing customer service-led organisations, with recent studies saying that 73 per cent of agents find that noise has a negative effect on their productivity. 

          Specifically designed for softphone environments, with features that combat noise and interruptions in the contact centre to drive customer satisfaction, the Jabra Engage 50 features a three-microphone system that filters out background noise and breathing sounds. The Jabra Engage 50 is also compatible with on-premise and cloud-based softphone platforms.

          Holger Reisinger, SVP Business Solutions, at Jabra said, “our research has found that up to 90 per cent of organisations perceive customer satisfaction as a competitive differentiator. When it comes to improving call quality and outcome, it’s vital that we listen to customer service agents, who know better than anyone what distracts them from doing their job or completing calls satisfactorily.

          “That’s why we’ve engineered the Jabra Engage 50 to meet the challenges of today’s customer service-oriented business. There’s no headset on the market that provides the same levels of audio quality, noise-cancellation and features to help call-centric workers to focus on their job without fear of interruption. We’ve also listened to business owners, two thirds of whom plan strategic investments in advanced analytics in the next two years. The rich call analytics in the JabraEngage 50 enable businesses to make data-driven decisions to improve call quality for both agents and customers.” 

           

          Key features: Jabra Engage 50 Stereo/Mono

          • Noise-cancelling 3-microphone system with stereo sound and super wideband

          • Impressive passive noise-cancellation

          • Meets Skype for Business Open Office requirements

          • Two integrated status (busy) lights

          • Comfortable and adjustable for all-day use

          • Live on-screen microphone guidance for users

          • Rich call analytics for the business to use

          • USB-C connectivity. USB-A connectivity via accessory

           

          The Jabra Engage 50 Stereo/Mono headset is now available via selected retailers at a MSRP of: Mono: £160 MSRP, Stereo: £175 MSRP 

          Engage Link control unit: USB-A + USB-C, UC + MS: £75 MSRP

        • Stay up to date - Click here and register for FREE Channel Info online membership and enjoy unlimited access to a host of benefits including the exclusive members area of the website, downloadable business tools, current and back issues archive, priority breaking news alerts, weekly e news summary and the Channel Info app

        • Related Articles

        • Sennheiser unveils new MB 360 UC Bluetooth headset

          Sennheiser unveils new MB 360 UC Bluetooth headset

          Monday 13th May 2019
          Sennheiser is reacting to the demands of modern work life with the new MB 360 UC Bluetooth headset. Its ANC technology efficiently reduces background noises and helps professionals to increase their work focus. With a talk time of up to 25 hours, the...Read More...
          Jabra unveils new analytics partnerships

          Jabra unveils new analytics partnerships

          Monday 18th Mar 2019
          One of the key reasons for the continued productivity problem is that many new business technologies lack embedded analytics. To overcome this challenge, Jabra has opened up its SDK to external partners. Partners can now build Jabra data into their ...Read More...
          Sennheiser appoints new Regional Marketing Manager for UK and Ireland

          Sennheiser appoints new Regional Marketing Manager for UK and Ireland

          Friday 18th Jan 2019
          Sennheiser has appointed Neil Watson as Regional Marketing Manager for the UK and Ireland. Neil will be responsible for ensuring the effective implementation and execution of product launches in the UK and the overall marketing strategy set out ...Read More...
                • About Us

                  Channel Info is the leading source of business news and information for the office dealer and reseller market. Our multi-platform approach delivers relevant, engaging and focussed content via our main printed magazine, supplements, website, digital editions, apps, newsletters and bespoke communications with an unrivalled reach across the industry. A highly trusted and respected brand for many years, the team behind Channel Info has over 60 years experience collectively in the office products, furniture, equipment and technology markets Channel Info continues to develop and adapt in order to meet the changing information needs of its readers.

                  For our latest Media packs and more details on our range of services click here

                • View Latest Issue