As many small and medium retailers are looking to migrate from traditional Point of Sale (POS) to cloud-based and tablet POS, Ingram Micro discusses the opportunities.
Forbes recently described cloud POS as 'one of the hottest trends in POS software'. And according to Hospitality Technology’s 2018 point of sale (POS) Software Trends Report (registration required), 61 per cent of merchants said they want their next POS system to be cloud-based. This could signal a significant change for POS providers.
Cloud POS looks like good news for retailers and hospitality businesses. It does away with a lot of the inconveniences of traditional POS systems. For example, it eliminates the need for an on-premises POS server. Instead, data is securely held in the cloud, making it accessible from anywhere. No need for the business manager to be on-site to log in. With no server, there are also no more costly engineer visits to maintain and upgrade the system. Updates are pushed live regularly by the provider, so the system is kept up to date and secure.
By using tablet POS, businesses can also do away with traditional POS terminals. Cloud-based solutions have a front-end POS interface that’s created for use on internet-enabled devices including tablets, smartphones and touchscreen monitors. Many businesses already use tablets for multiple tasks, so using them as a POS device and avoiding the cost of a separate POS terminal is another useful saving.
Tablet POS can also enhance the customer experience. Staff have instant access to inventory and product information and can complete the transaction on the same device.
With the surge of businesses planning a move to cloud-based POS solutions and tablet POS, it follows that key hardware such as receipt printers will also need to be replaced to complete these new solutions. Two of Star’s latest receipt printers are ideal for tablet POS - the mC-Print2 and mC-Print3. They work with Android, Windows or Apple devices and have a price point that makes them affordable for small and medium businesses. Additional features include a IPX2 splash-proof rating for demanding hospitality environments, like restaurants and bars, as well as any retail environment.
Star CloudPRNT delivers intelligent printing from a web server on any network to a Star printer anywhere in the world, without the need for a local POS terminal. This enables unparalleled flexibility for remote receipt and order printing using a standard receipt printer.
The mC-Print2 and mC-Print3 are also loaded with Star Cloud Services. This transforms the receipt printer into a cloud-connected device, opening up new opportunities for retailers to engage with and activate customers. This includes Star’s Digital Receipting Service with AllReceipts customer app which makes it simple to send customers a digital receipt without asking for their email address.
Star tablet POS printers are available from Ingram Micro.