The customer must be at the centre of the digital strategy
Wednesday 28th Mar 2018 by clarebIt’s easy to get obsessed with technology, it is the key enabler of today’s revolution, but the harder part of the transformation is cultural. This is according to Colin Masson, Global Industry Director at Microsoft. Here, Colin looks at...Read More...
News in Tweets Friday 23rd March
Friday 23rd Mar 2018 by clarebMissed this week’s news on Twitter @Channelinfo? Here’s our top picks Mon 19th March Office Friendly @officefriendly Office Friendly members are invited to a workshop that will help members understand new products from @Brother_U...Read More...
News in Tweets Friday 16th March
Friday 16th Mar 2018 by clarebMissed this week’s news on Twitter @Channelinfo? Here’s our top picks Mon 12th March Channel Info @Channelinfo White paper: How the workplace is pioneering the use of data in organisations - Workplace Insight...Read More...1
PRM is the new CRM
Thursday 15th Mar 2018 by clarebDave R Taylor, CMO of Impartner, looks at the new generation of partner relationship management solutions that are changing the way companies manage their indirect sales channels. A recent Impartner survey showed that recruiting and hiring enterpris...Read More...
News in Tweets Friday 9th March
Friday 9th Mar 2018 by clarebMissed this week’s news on Twitter @Channelinfo? Here’s our top picks Mon 5th March KYOCERA_DS_UK @KYOCERADUK #MotivationalMonday Small Business @smallbusinessuk Five features that can transform you...Read More...
5 reasons effective service management can increase profits
Friday 9th Mar 2018 by clarebWe all know that providing excellent customer service is important but do we really promote a culture that ensures we support customers and effectively drive bottom line profits? Here, Tony Milford, Managing Director of Vantage Computing, explains ho...Read More...2
News in Tweets Friday 2nd March
Friday 2nd Mar 2018 by clarebMissed this week’s news on Twitter @Channelinfo? Here’s our top picks Mon 26th Feb Small Business @smallbusinessuk Ten ways small businesses can easily improve their SEO #Smallbusiness https://t.co/K5tc06k36W...Read More...
How customer communications can cope in a weather crisis
Friday 2nd Mar 2018 by clarebIt may be March but it certainly doesn’t feel like it. The ‘Beast from the East’ is biting and Storm Emma is adding a further dusting of chaos into the mix. For businesses, disruption is almost inevitable in these kinds of condition...Read More...
Poor document management systems fuelling employee resentment
Tuesday 20th Feb 2018 by clarebNew research from M-Files, the intelligent information management company, has revealed that a third of office workers are ‘frustrated’ when it comes to searching for information, which is driving many to circumvent the IT department...Read More...3
News in Tweets Friday 16th February
Friday 16th Feb 2018 by clarebMissed this week’s news on Twitter @Channelinfo? Here’s our top picks Tue 13th Feb Annodata @AnnodataLtd Five #IoT trends to remain relevant in 2018 http://bit.ly/2EfzQGy via @iotagenda Nemo Group @N...Read More...
Discounters poised to increase share of £1 billion valentine’s day
Monday 12th Feb 2018 by clarebAlthough UK sales on Valentine’s gifts and cards are set to achieve the £1 billion mark this year, growth is expected to slow on 2017 as shopping at discounters for the occasion becomes more prevalent. This year consumers are forecast to...Read More...
89% European MSPs’ SMB customers fall victim to ransomware
Monday 12th Feb 2018 by clarebDatto, Inc., a provider of total data protection solutions for businesses, has released its European ‘State of the channel Ransomware Report’. With responses gathered from Datto’s channel partner community of 150 Managed Service Pro...Read More...4