• What 2019 will bring for network service providers

        What 2019 will bring for network service providers

        Tuesday 4th Dec 2018 by clareb
        Most people don’t give a second thought to how networks are kept in operation and evolve them to meet new demands, and according to experts, that’s exactly how it should be. But for those at the coalface, the coming year is looking very e...Read More...
        Digital transformation in 2019 to bring cloud adoption and AI to print industry

        Digital transformation in 2019 to bring cloud adoption and AI to print industry

        Monday 3rd Dec 2018 by clareb
        2018 has been the year of digital transformation, with organisations of all sizes either implementing or planning projects in every area from customer service operations to workforce management. Every business process is being assessed and within thi...Read More...
        Organisations focusing on AI’s role of digital transformation in print industry

        Organisations focusing on AI’s role of digital transformation in print industry

        Monday 19th Nov 2018 by clareb
        In Quocirca’s recent report, Global Print 2025, it was revealed that artificial intelligence (AI) is a core area that is leading to digital transformation in organisations across the globe. But whilst the discussion around AI in the workpl...Read More...
        84% companies use more than one cloud-based video conference app

        84% companies use more than one cloud-based video conference app

        Friday 16th Nov 2018 by clareb
        Polycom, a part of Plantronics, Inc. has released a new study, conducted by Forrester Consulting, that has found that video conferencing is growing in usage, in the number of solutions, and in overall complexity for end users and IT alike. These find...Read More...
        Taking high tech steps to reduce the cost of staff turnover

        Taking high tech steps to reduce the cost of staff turnover

        Friday 9th Nov 2018 by clareb
        Staff turnover has a serious impact on a company, costing time, resources and money, according to recent reports collected by Instant Offices. In fact, one report by Oxford Economics has revealed that it costs more than £30,000 o...Read More...
        Amazon online retailer of choice for 62% business owners

        Amazon online retailer of choice for 62% business owners

        Tuesday 6th Nov 2018 by clareb
        Almost two thirds of business owners would be more inclined to buy products for their company from a multinational retailer, such as Amazon, over an independent online store. This was one of the key findings from a survey of 1,000 business decision ...Read More...
        Automation will save the channel partner

        Automation will save the channel partner

        Monday 29th Oct 2018 by clareb
        New research has emerged that reveals how the traditional partner programme is no longer held with the same regard by the channel partners. Here, Peter Olive, CEO, Vortex 6 discusses the key reasons behind the findings. The survey by Canal...Read More...
        Business leaders unsure on company marketing

        Business leaders unsure on company marketing

        Thursday 18th Oct 2018 by
        Marketing is an essential part of any business, but new research has revealed that many business leaders are not actually aware of what they’re spending their dedicated marketing budgets on. A survey of 1,021 UK workers carried out by digital ...Read More...
        Organisations can do more to help IT succeed

        Organisations can do more to help IT succeed

        Tuesday 9th Oct 2018 by clareb
        The current role of IT and the one that business leaders need them to play is creating both friction and opportunity within the discipline. According to the 2018 Insight Intelligent Technology Index, 56 per cent of IT decision makers agree ...Read More...
        Understaffing causes stress, but managers can help

        Understaffing causes stress, but managers can help

        Monday 24th Sep 2018 by clareb
        Leaders and managers whose teams are under resourced could help prevent staff burnout by behaving better, a new study has found. Researchers at the University of Salford in the UK and the University of Waterloo, Canada, have just published a paper i...Read More...
        98% of business owners value customer service over price when shopping online

        98% of business owners value customer service over price when shopping online

        Wednesday 12th Sep 2018 by clareb
        When it comes to B2B e-commerce, customers favour high-quality customer service over delivery speed and competitive pricing, according to new research. The survey of 1,000 UK B2B consumers, conducted by full service e-commerce agency, Push...Read More...
        DURABLE asks, is it time to implement ‘lean’ practices?

        DURABLE asks, is it time to implement ‘lean’ practices?

        Wednesday 15th Aug 2018 by clareb
        As businesses we are always striving to make improvements where we can, whether it be to increase customer satisfaction, boost profits or increase staff efficiency. According to DURABLE UK, implementing ‘lean management’ into your working...Read More...
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                    Channel Info is the leading source of business news and information for the office dealer and reseller market. Our multi-platform approach delivers relevant, engaging and focussed content via our main printed magazine, supplements, website, digital editions, apps, newsletters and bespoke communications with an unrivalled reach across the industry. A highly trusted and respected brand for many years, the team behind Channel Info has over 60 years experience collectively in the office products, furniture, equipment and technology markets Channel Info continues to develop and adapt in order to meet the changing information needs of its readers.

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