European businesses face a Tech deficit
A research report commissioned by Colt Technology Services has identified a tech deficit, which affects almost three quarters (72%) of European businesses. This tech deficit leads to a gap between what businesses need to achieve and what their infrastructure can support. When compared with their European counterparts, UK companies are amongst the most prepared with 64% citing they face a moderate or significant tech deficit. According to the research findings, the best prepared country is Spain, with 62% of companies facing a tech deficit, compared with 81% of German companies.
The majority of European organisations highlight that their infrastructure foundations need to evolve over the next two years to meet future business needs - including voice and communications (88%), data centre infrastructure (90%) and network infrastructure (85%).
Organisations are under constant pressure to balance the needs of their customer against the commercial realities of running a successful business. UK companies cite the need to deliver high levels of customer satisfaction (60%) whilst at the same time delivering profitability (65%) and revenue (56%) to the business as the top three measurements of business performance and success. These crucial business areas will suffer significantly if the tech deficit is not addressed