• EPOS wired UC headsets now Certified for Microsoft Teams

        • EPOS has announced that its range of wired IMPACT headsets, which were previously certified for Skype for Business, now offer a firmware upgrade to be Certified for Microsoft Teams. 

          EPOS’ IMPACT Line is designed to deliver on the customer experience with a portfolio of high-end audio tools that ensure comfort, easy call handling and rich, natural sound – all while reliable, intelligent technologies filter out unwanted noise, enhance audio and boost efficiency.

          Theis Moerk, Vice President of Product Management at EPOS said, “we are very excited to see our full range of wired IMPACT headsets now being Certified for Microsoft Teams. These are designed to improve productivity and efficiency while ensuring excellent customer experiences, and the integration of Teams is an essential part of making that happen.”

          The certification update for Teams delivers all of the previous benefits of Skype for Business certification and adds enhanced functionality in Teams, allowing users to receive notifications and instantly jump to the notification in Teams. The existing green call activity LED light on the headset now offers notifications for missed calls, voicemails or meeting start. By pushing the call answer button, users will invoke the application, which brings them directly to the relevant notification: Missed calls, voice calls or meetings.

          If users have previously purchased one of the wired IMPACT products, they will simply have to do a firmware update via the client application, EPOS Connect, to upgrade their devices and get the full Teams functionality. Alternatively, with EPOS Manager – a free cloud-based IT Management tool - IT Managers can implement the firmware update across an entire organization’s IMPACT headset users from a central position, thus keep them in complete control of the organization’s audio devices.

          Ilya Bukshteyn, Partner Director, Microsoft Teams Devices at Microsoft Corp. added, “our collaboration with EPOS enables us to provide our joint customers, contact centres and office professionals across the world, with the best possible audio quality when using Microsoft Teams calling and meetings. We are pleased to see that EPOS’ line-up of wired headsets will now be Certified for Microsoft Teams, and supporting advanced integration into Teams for seamless communication and collaboration.”

        • Stay up to date - Click here and register for FREE Channel Info online membership and enjoy unlimited access to a host of benefits including the exclusive members area of the website, downloadable business tools, current and back issues archive, priority breaking news alerts, weekly e news summary and the Channel Info app

        • Related Articles

        • Jabra launches Evolve2 30 to maintain productivity

          Jabra launches Evolve2 30 to maintain productivity

          Thursday 4th Mar 2021
          Jabra has launched the Jabra Evolve2 30, the latest product to join the Evolve2 range, the next generation of the Evolve range. The headset is built with the modern-day desk worker in mind, engineered for collaboration, concentration and co...Read More...
          EPOS introduces the ADAPT 100 Series for hybrid working

          EPOS introduces the ADAPT 100 Series for hybrid working

          Thursday 4th Mar 2021
          EPOS has launched the ADAPT Series, a headset engineered for the hybrid professional. The ADAPT 100 Series delivers on audio quality aimed at boosting concentration and ensuring seamless communication on demand.  The emerging hybrid workforce i...Read More...
          EPOS Global Audio Partner for Aston Martin Cognizant Formula One Team

          EPOS Global Audio Partner for Aston Martin Cognizant Formula One Team

          Thursday 4th Feb 2021
          When Aston Martin returns to the F1 grid next month, the team will benefit from sound and communication tools from EPOS as the team’s Global Audio Partner. World-class communication tools have become a key pillar of performance in Formula One....Read More...
                • About Us

                  Channel Info is the leading source of business news and information for the office dealer and reseller market. Our multi-platform approach delivers relevant, engaging and focussed content via our main printed magazine, supplements, website, digital editions, apps, newsletters and bespoke communications with an unrivalled reach across the industry. A highly trusted and respected brand for many years, the team behind Channel Info has over 60 years experience collectively in the office products, furniture, equipment and technology markets Channel Info continues to develop and adapt in order to meet the changing information needs of its readers.

                  For our latest Media packs and more details on our range of services click here

                • View Latest Issue