With hybrid working increasingly more relevant, more professionals are turning to cloud-based services to access their desktops for day-to-day work – securing the future of thin clients in the modern workplace. To keep up with newly established demands, and ensure optimal communication and collaboration among professionals, EPOS has announced a new collaboration with Dell Technologies.
A thin client is a computer that has been optimised for establishing a remote connection with a server-based computing environment. These are often used by larger organisations in various sectors dealing with sensitive data, thanks to their ability to streamline hardware and run specific programs for specific tasks making them highly secure and manageable.
Now, businesses leveraging Linux-based thin clients via the Dell Wyse ThinOS operating system can integrate EPOS Device Management into its operating system, ensuring optimisation and management of their EPOS audio devices.
The EPOS Device Management consists of two interconnected audio device management solutions for thin clients – EPOS Connect and EPOS Manager – both are now compatible with VDI solutions. This enables IT managers to optimise and update an organisation's audio devices from a central position.
A dedicated version of the client application EPOS Connect has been integrated into the Dell operating system, and once enabled via Wyse Management Suite (WMS), IT managers can download and install EPOS Manager: a free cloud-based IT management tool that allows full audio device management, configuration management and firmware updates across an entire organisation from a central position, thus providing full control.
EPOS Connect is the client application that can be installed or integrated into the thin client. It ensures EPOS headsets and speakerphones work seamlessly with softphones and gives employees access to the latest firmware updates and personalized settings. With EPOS Connect installed at the endpoints of a VDI environment, EPOS audio devices can be managed with EPOS Manager via an intuitive user interface.
EPOS Manager is a free cloud-based IT management solution that enables IT managers to manage, update and configure settings for EPOS headsets and speakerphones connected to thin clients within an organisation from any location. With EPOS Manager, IT managers can optimise solutions for multiple business locations with secure, analytical audio device management freeware. It ensures implementation of the latest firmware updates on the IT manager's terms, boost company performance and minimise the possibility of any downtime.