• ECi releases e-automate software update

        • ECi Software Solutions has announced the release of e-automate software v17.1. E-automate is the solution for office technology dealers and field service providers, delivering cloud-based ERP software to more than 1,500 dealers around the world. 

          Version 17.1 is e-automate’s Customer Relationship Management (CRM) release. It is the second in a series of updates focusing on specific areas of the software. Arranging software releases to concentrate on an individual area of functionality gives ECi the ability to provide more in-depth, high-quality solutions. 

          Marty Bleck, National Sales Director and System Administrator for General Communications said, “the e-automate 17.1 Customer Relationship Management (CRM) release continues to raise the bar not only in reliability but also with features. With improvements in duplicate contacts, job title updates and AR console upgrades, the e-automate 17.1 CRM release increases the efficiency of all users, allowing them to get more done in less time. Being able to participate in the 17.1 CRM beta program has allowed me and other e-automate beta participants to have a firsthand impact on creating a stable release for all users. The communication between the beta participants and the ECi staff has made this a smooth process.” 

          The primary enhancements in this release are the addition of item usage calculations and item yield warnings on sales transactions. Both are designed to help improve supplies management. This release also strengthens contact management through the addition of duplicate contact warnings and identifications, inactive contact history and multiple job titles for a single contact. Upgraded options to show or hide items on sales transactions, picking lists and packing lists also provide more flexibility and efficiency for customer invoicing and shipment processing.   

          Laryssa Alexander, President of ECi’s Field and IT Service Division added, "giving our customers the tools they need to increase sales and boost their business processes is key to e-automate's development. We are always seeking new opportunities to provide value and integrations like these help to reduce manual effort, refine workflow, and increase competitiveness." 

          To learn more about e-automate and its suite of surround solutions, please visit the website.

        • Stay up to date - Click here and register for FREE Channel Info online membership and enjoy unlimited access to a host of benefits including the exclusive members area of the website, downloadable business tools, current and back issues archive, priority breaking news alerts, weekly e news summary and the Channel Info app

        • Related Articles

        • Prima adds electronic trading facility with Absolute Print Solutions

          Prima adds electronic trading facility with Absolute Print Solutions

          Thursday 4th Oct 2018
          Prima has welcomed Absolute Print Solutions Ltd to its growing list of supplier catalogues available to all Prima customers. Absolute Print Solutions offers an extensive range of printer cartridges. Its cartridges are manufactured to the highest spe...Read More...
          ECi Software Solutions acquires Office Document Consulting

          ECi Software Solutions acquires Office Document Consulting

          Thursday 4th Oct 2018
          ECi Software Solutions has acquired Office Document Consulting Inc. (ODC), a provider of sales automation software for the office equipment, managed print and IT channels.  ODC’s DOCassess product suite includes sales automation tools for...Read More...
          Prima staff named in Stationery Matters Thirty Under 30

          Prima staff named in Stationery Matters Thirty Under 30

          Wednesday 3rd Oct 2018
          Stationery Matters has announced the line-up for the second ever Thirty Under 30 list, the class of 2018, with Prima Software seeing both Callum Edwards, 21 and Joseph Thomas, 23 featured amongst an array of rising stars in the wo...Read More...
                • About Us

                  Channel Info is the leading source of business news and information for the office dealer and reseller market. Our multi-platform approach delivers relevant, engaging and focussed content via our main printed magazine, supplements, website, digital editions, apps, newsletters and bespoke communications with an unrivalled reach across the industry. A highly trusted and respected brand for many years, the team behind Channel Info has over 60 years experience collectively in the office products, furniture, equipment and technology markets Channel Info continues to develop and adapt in order to meet the changing information needs of its readers.

                  For our latest Media packs and more details on our range of services click here

                • View Latest Issue