Latest figures state that 92 per cent of consumers now read online reviews and it is widely believed that positive reviews can provide around an 18 per cent uplift in sales/bookings.
As a result of this, DURABLE has created a step by step guide to help ensure that you as a business provide the best possible customer experience without having to make drastic changes.
According to DURABLE, it is now more important than ever for businesses to provide good customer service to help generate positive reviews, creating a solid and reliable online profile to help bring in both new and returning business.
There after often a few key things that can have a real impact on a customer’s experience such as first impressions, clear and easy to follow signage, the use of modern technology etc.
All of these things are simple things that are often over looked in day to day working life but if we get these things right, they can have a positive impact on our customers and on our businesses
DURABLE offers a range of solutions from its DURAFRAME info frames to help with any type of signage, to stylish and robust Tablet Holders to help us embrace a modern way of working.