• DAMS launches ‘Premium’ delivery service

        • Office furniture manufacturer and wholesaler, DAMS, has become the first in the sector to offer a 48-hour delivery and installation option, following the launch of its ‘Premium’ range of delivery services.

          The launch is part of a move by DAMS to create higher standards of service in the sector and the new ‘Premium’ delivery services will complement its existing standard delivery offerings, so that dealers have the flexibility to select the delivery option that best suits their business needs.

          Chris Scott, Managing Director of DAMS said, “our new Premium delivery service is unrivalled in the office furniture sector.  Typically, delivery with installation involves a 7-10-day lead time but our manufacturing, logistics and project management capabilities enable us to cut that to just 48 hours, or tailor it to the individual needs of the dealer or their customer.”

          With the Premium range of delivery options, dealers will be able to select next day or named day delivery to their warehouse or an end-user address on all 3,500 items in the DAMS catalogue. They can also opt for delivery and installation on-site, and both the dealers and end users will receive order status updates by text or email and a unique tracking reference.

          The Premium service offering also includes order collection, which is completely free of charge and requires no minimum order, with items ready for next day collection from 8am from new collection centres in Glasgow, Northampton and Watford. These are in addition to free collection from DAMS’ warehouse on Merseyside and there are plans to extend this network over the next few months.

          Dealers can calculate costs of the new service using the specially created calculator on the DAMS website (www.dams.com).

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