• Compliance call from Nimans and ReTell

        • Resellers are being alerted to a double dose of forthcoming legislation which puts call recording and data compliance further in the spotlight. Call recording specialist ReTell has joined forces with Nimans to alert resellers to tighter controls which start early in 2018.

          The MiFID (Markets In Financial Instruments Directive) was first implemented in 2007 by the Financial Conduct Authority to regulate financial services and protect investors. More than a decade later MiFID II takes effect on January 3rd 2018 and sees much stricter regulations where organisations are required to record all forms of communication where a transaction takes place or is the intended outcome.

          Nimans says investment firms, credit institutions, portfolio managers, stockbrokers, corporate finance companies and data service providers are some of the many providers affected.

          Tom Maxwell, Head of Dealer Sales said, “this is more robust regulation which requires businesses in the financial sector to record all calls and they must be held for at least five years. Businesses of all sizes are affected and severe penalties exist for those failing to comply. Resellers should be working closely with their customers to ensure a smooth transition and complete compliance.

          “Storing alone is insufficient and monitoring of records should be done regularly along with system testing. We have teamed-up with call recording specialist ReTell to ensure resellers are fully equipped with all the information and solutions they require.”

          MiFID II precedes GDPR (General Data Protection Regulation) which comes into force on May 25th 2018, replacing the Data Protection Act.

          Tom added, “both MiFID II and GDPR will have a major impact on how businesses operate in the future. The time is now for resellers to be playing a proactive and frontline role to advise and support their customers with the latest technologies and expertise.”

        • Stay up to date - Click here and register for FREE Channel Info online membership and enjoy unlimited access to a host of benefits including the exclusive members area of the website, downloadable business tools, current and back issues archive, priority breaking news alerts, weekly e news summary and the Channel Info app

        • Related Articles

        • Midwich Group Plc releases pre-close trading statement

          Midwich Group Plc releases pre-close trading statement

          Wednesday 17th Jan 2018
          Midwich has provided a trading update for the year ended 31st December 2017. The group’s trading momentum continued into the second half of the year, with encouraging growth seen across all of the group’s divisions. Additionally, all of ...Read More...
          DSales launches ‘top of the line’ Develop colour systems

          DSales launches ‘top of the line’ Develop colour systems

          Tuesday 16th Jan 2018
          DSales (UK) Ltd, the UK distributor for Develop range of multifunctional document imaging systems, has launched two ‘top of the line’ A3 colour systems. The Develop ineo+ 659 and ineo+ 759 neatly bridge the gap between office and producti...Read More...
          Xerox partners with Midwich to offer MPS solutions to SMB market

          Xerox partners with Midwich to offer MPS solutions to SMB market

          Tuesday 16th Jan 2018
          Xerox has announced a partnership with Midwich in order to fulfill the need of small and medium businesses (SMBs) for automation and improved workflow. Through the partnership with Xerox, Midwich will provide comprehensive, ...Read More...
                • About Us

                  Channel Info is the leading source of business news and information for the office dealer and reseller market. Our multi-platform approach delivers relevant, engaging and focussed content via our main printed magazine, supplements, website, digital editions, apps, newsletters and bespoke communications with an unrivalled reach across the industry. A highly trusted and respected brand for many years, the team behind Channel Info has over 60 years experience collectively in the office products, furniture, equipment and technology markets Channel Info continues to develop and adapt in order to meet the changing information needs of its readers.

                  For our latest Media packs and more details on our range of services click here

                • View Latest Issue