IT support specialist, Camb IT Support, is the latest reseller from across Europe and beyond, to offer its clients one of the world’s most advanced backup services for Microsoft 365, known as CloudCover 365.
The product is the brainchild of Leeds based cloud computing and disaster recovery specialist, virtualDCS, and offers a wealth of additional features on top of the Veeam foundations that it is built on. It is also 'the world's only’ Veeam powered self-service Microsoft 365 portal, meaning individual end-users have the option of quickly and easily viewing and restoring their own data, without the support of IT specialists.
Incorporating data storage technology from Zadara, CloudCover 365 is specifically designed to enable organisations to fully back up all aspects of Microsoft 365, including email, contacts, public folders, Teams and all documents in One Drive, as well as intranet service, Share Point.
Mathew Burrell, from Camb IT Support said, “there is no denying that Microsoft Office 365 is a first-class tool that enables users to work almost anywhere and on a wide range of devices, which makes it extremely popular. However, its backup system is far from adequate, with big holes in it that a lot of people are simply not aware of.
“In order to provide our customers with the high standard of service that we’re renowned for, we had to offer them a backup and restore service that is straightforward to use, highly secure and cost-effective. We looked in-depth at four other options, but CloudCover 365 ticked every box, as well as offering secure encryption, immutability and retaining data for an unlimited period.
“The product is also more cost-effective than the US-based solution we were previously using and its simplicity and functionality mean that on average it now takes much less time to restore a users’ data, which is significantly improving the efficiency of our helpdesk.”
Jason Newell, from CloudCover 365 and virtualDCS, which is a Veeam Gold Partner added, “CloudCover 365 offers the option of being a self-serve solution, so end users can access and recover their own files and emails, rather than having to contact their IT department or reseller for support. This sets it apart from the standard Veeam software and anything else on the market.
“The product is now establishing a solid reputation for its quality and simplicity, which is underpinned by strong fundamentals that include being hosted in the UK, G-Cloud accredited and ISO27001 certified, and all this really resonated with Camb IT Support. Like all resellers, the company must deliver for its clients, and provide a best in class solution, which CloudCover 365 offers.
“We’re delighted that Camb IT Support has joined a growing list of resellers worldwide that we’re now working with, which already includes companies throughout the UK, Belgium, Portugal, Sweden and Egypt.”
Resellers of CloudCover 365 have the option of offering it as a fully customisable, white labelled portal and a bolt-on service to existing Microsoft 365 licences or cloud solutions, as well as being able to manage and monitor customers from the central CloudCover 365 portal. Expert guidance and training, along with both branded and white labelled marketing material, is also provided.
