Mobile printers and scanners could create new opportunities for channel partners, as business demand for field workforces grows, according to research from Brother UK.
The research of IT professionals across the UK shows that 51 per cent of businesses plan to grow the size of their field workforce within the next five years. Of these, 37 per cent are investing in mobile scanners and almost a fifth (19 per cent) are turning to mobile printers to deliver better services to field workers.
Ged Cairns, Head of Mobile Solutions at Brother UK said, “the research shows that businesses believe that mobile printing and scanning saves them a significant amount of time. 20 per cent stated that such devices save two hours per worker each week, with another 10 per cent thinking that each worker saved at least one hour per week.
“As well as improving efficiencies and productivity, time savings can positively benefit sales and customer service, as rather than spending hours or days waiting for follow-up documents and information, customers receive a more immediate, in-the-field service.
“This shows the much wider impacts of the technology, allowing channel partners to demonstrate high value returns.”
Findings from the research also showed how mobile printers and scanners can address a series of field worker bugbears. The top five bugbears included connectivity (21%) and traffic (16%), while lack of information to hand, having to liaise with admin staff rather than being able to do a job themselves and poor communication all ranked equally at 12 per cent each.
When asked about the biggest challenge of growing mobile workforces, 62 per cent of businesses highlighted data security challenges. Brother’s mobile printers and scanners are designed to meet this challenge and come with secure messaging and encryption technology such as WEP, WPA-PSK, LEAP (CKIP) and WPA2-PSK (AES) built-in as standard.
Ged added, “with more employees working off-site, there is a need for better control and communication when using digital tools. Field workers need to be empowered by tools that can help them share documents and data in real-time and securely.
“Around a quarter of businesses surveyed are currently using mobile printers and scanners, presenting a huge growth opportunity for channel partners as businesses invest in growing field workforces and look for ways to make them more efficient.”
For more information, visit: www.brother.co.uk/fast-forward