• 84% companies use more than one cloud-based video conference app

        • Polycom, a part of Plantronics, Inc. has released a new study, conducted by Forrester Consulting, that has found that video conferencing is growing in usage, in the number of solutions, and in overall complexity for end users and IT alike. These findings showcase the need for consistent, simple experiences to speed the start of meetings and simplify IT’s job managing the estate.

          Key findings of this new global Forrester Study of IT decision makers and professionals include:

          • 74% say video conference calls have increased over the past two years
          • 84% reported using two or more cloud-based video conference solutions
          • 78% reported having two or more video conference endpoints in their conference rooms
          • 96% already face challenges managing their video conferencing solutions

          Tarun Loomba, Executive Vice President, Product and Solutions Management at Plantronics said, “customers are relying on video conferencing to make employees more interactive, collaborative, and efficient—the technology and services they use need to streamline, not complicate, the experience, but this can only happen if video conferencing is a simple, easy, and consistent experience. Polycom Trio is the simplest way to connect, communicate and be productive using video conferencing, with flexibility for IT professionals and great video conference experiences for their employees.”

          According to the study, IT professionals are facing increased costs and challenges of managing multiple cloud-based video conferencing systems. Those challenges include difficulty in connecting from conference rooms to calls, delayed video calls, poor call quality, and inconsistent user experiences. To combat productivity challenges specifically, 77 per cent of IT pros want a consistent user interface and experience across video conference systems.

          Flexibility for IT pros was another key finding. With 68 per cent of companies seeing increases in the number of video conferencing applications being used in their infrastructure, 67 per cent want increased flexibility from all the solutions for employees and partners. The flexibility is critical to productivity, as the pace of innovation in the collaboration space is at an all-time high with new competitors, solutions, and features coming to market at a rapid pace.

          Known for HD voice quality, powerful video and content performance, the Polycom Trio is suitable for every size meeting space and features high-end video capabilities needed by large meeting rooms, such as facial tracking, dual monitor support, superior audio coverage, and easy content sharing.

          To access the entire Forrester study, click here.

        • Stay up to date - Click here and register for FREE Channel Info online membership and enjoy unlimited access to a host of benefits including the exclusive members area of the website, downloadable business tools, current and back issues archive, priority breaking news alerts, weekly e news summary and the Channel Info app

        • Related Articles

        • HSM’s truth about international security standards

          HSM’s truth about international security standards

          Thursday 18th Apr 2019
          Almost a year on from the introduction of GDPR, the number of home and office shredders sales has risen on a global scale. Yet, even those who are actively participating in new security procedures are still at risk, according to Mark Harper...Read More...
          Why MSPs need to collaborate to succeed

          Why MSPs need to collaborate to succeed

          Thursday 21st Mar 2019
          Managed services providers (MSPs) have had to evolve their business models over the years to get to where they are today. We’ve seen the shift from break/fix to more complete managed services, and most recently, the establishment of full-o...Read More...
          UK tech growth stunted by lack of effective channel partnerships

          UK tech growth stunted by lack of effective channel partnerships

          Friday 1st Mar 2019
          Research published by Investec has shown that too few tech businesses are taking advantage of developing effective ecosystems of sales partners (their channel programmes) to achieve scale-up growth rates.  While IT companies have forecasted an ...Read More...
                • About Us

                  Channel Info is the leading source of business news and information for the office dealer and reseller market. Our multi-platform approach delivers relevant, engaging and focussed content via our main printed magazine, supplements, website, digital editions, apps, newsletters and bespoke communications with an unrivalled reach across the industry. A highly trusted and respected brand for many years, the team behind Channel Info has over 60 years experience collectively in the office products, furniture, equipment and technology markets Channel Info continues to develop and adapt in order to meet the changing information needs of its readers.

                  For our latest Media packs and more details on our range of services click here

                • View Latest Issue